Terms & Conditions
Last updated: 2026/08/28
Introduction
By using C-COTT. (c-cott.com) you agree to be bound by these Terms & Conditions. Please read them carefully before completing any purchase.
Products & Pricing
- Our products are premium Egyptian cotton apparel and accessories in extended sizing.
- All prices shown are in Egyptian Pound (EGP) and include VAT.
- Prices may change without prior notice.
- Displayed colors may differ slightly from the actual product due to screen settings.
- We reserve the right to refuse any order for any reason.
Orders & Payment
- Cash on Delivery (COD) is the available payment method.
- You must provide accurate and complete information when placing an order.
- We will call you within 24 hours to confirm your order.
Shipping & Delivery
- We deliver to all governorates in Egypt.
- Orders are shipped within 2 to 7 business days.
- Shipping cost depends on the governorate and is shown before order confirmation.
- If your order isn't received, a redelivery attempt will be made.
Returns & Exchanges
- You may exchange or return the product within 14 days of receiving it.
- The product must be in its original, unused and unwashed condition, with tags and original packaging intact.
- Exchange due to a different size or color is available as long as the product is in its original condition.
- In case of a manufacturing defect, we cover shipping and either replace the product or fully refund its value.
- Used or misused products are not covered by return or exchange.
Liability
C-COTT. is not responsible for any indirect damages resulting from product use. Our liability is limited to the value of the purchased product.
Contact Us
For any questions about these Terms & Conditions: